Taco Bell Loss Prevention Audit

PLEASE ENTER TEXT "TEST FORM"
Thank You Team Newberry for all your assistance with your LP Audit. Use this report as a training tool. Review with the team to build knowledge; use teamwork on opportunities to improve results going forward. If I can assist you with anything please reach out anytime
Location Restaurant 26451
7410 Newberry Rd
Gainesville, FL 32605
Date December 13, 2021
RGM
Jorge Cimadevilla
Area Coach
Kayla Lampp
Manager on Duty
Shane McCort
Performed by
Marvetta Hawk
Previous Audit Date March 20, 2019
Previous Audit Score
87.5%
Total Earned Percentage (100%): 57.5
Section A. DOCUMENTATION
Food Safety Checks completed twice daily? No
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8 shifts not conducted in a 30day review
Bank deposit slip totals match DCS report totals? No
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Slips are not attached to DCS reports to verify, receipts found in a bank bag
Bank deposit slip times by 11 a.m., always next business day? Yes
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No evidence of manipulation of inventory, cash handling, SOS, other numbers? Yes
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Pest Walk completed weekly, pest co treatment monthly; timely follow-up on deficiencies? Yes
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Manager and employee meal tickets signed by Mgr AND cashier or Mgr AND employee? No
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Missing receipts supported with signatures
Cashier Assignments and Reports have two signatures? No
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Missing report supported with signatures
Refund/Overring tickets retained, signed by Mgr and cashier?
No
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Missing receipts supported with signatures
Minimal $0.00 and low $$ tickets evident on Webworx ticket sort? Management is following-up? No
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Follow up daily of all discounts, water & sauce packets, hold team accountable for transactions
Section A. DOCUMENTATION Total (100 Points Possible): 40
Section B. CORE SIGNIFICANTS
Working and calibrated thermometer present? Yes
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Proper handwashing techniques in use? Yes
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Restaurant has hot running water? Yes
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No expired food in use or in storage? No unapproved ingredients? Yes
Take a photo of the issue and comment specific details
Cold ingredients below 40 degrees; Hot above 160 degrees? Yes
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No sign of pest infestation - live/dead rodents, live roaches, fewer than 9 flies? Yes
Take a photo of the issue and comment specific details
All employees properly wearing masks, gloves; changing both as necessary; masks cover noses, mouths? No
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Masks worn improperly
Carryover: marked racks, > 5 bags in bus tub, > 1lb in bags, temping bags before deployment? Yes
Photo
Rethermalizer: temping product (190 deg), no floating meat, dated w/in 24hrs, using timer? Yes
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No employees show symptoms of hazardous illness? No bandages without gloves on? Yes
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Section B. CORE SIGNIFICANTS Total (100 Points Possible): 90
Section C. INVENTORY AND OPERATIONS
Oil, beef, chicken, cheese, other counts agree? Yes
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Fountain drink syrups (BIB) labeled and not expired? No
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Expired Diet MTD appx 18gals, 5gals MTD Kickstart, 8gals Fruitworks Wildberry - see pictures in notes
SOS timer working, with no technical problems? Yes
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Safe not on day-lock. No unsecured funds outside safe? Yes
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Change fund audit: Less than $2 short/over par amount? No
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Safe count conducted; short -$114
Using daily prep-list to control food waste? (see prep list day of visit) Yes
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Daily Variance Report posted with communication to team? Yes
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Inventory transfers in/out properly logged on-line? (no undocumented lending/borrowing) No
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Mgr from another store took product from store that was not transferred prior to leaving the restaurant
SWS posted or visible on a monitor? Team member knows restaurant's SWS goals? Yes
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All Mgrs and SLs have Serve Safe certificate; certificates visible and in good condition? No
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3Mgrs working current shift not ServSafe certified
Section C. INVENTORY AND OPERATIONS Total (100 Points Possible): 60
Section D. TEAM MEMBERS
Dress and appearance compliance: Hats AND Hairnets, Clothing, Non-Skid Shoes? No
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Improper pants, no socks, no hairnet
Dispute Resolution Process (DRP) poster visible, not obstructed, information current? No
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Poster located in office with no contact information. LP filled in and posted in office
Current Labor Law poster fully visible to employees, not in locked Mgr. Office, unobstructed? No
Take a photo of the issue and specify what action needs to be taken
Bulletins and postings consistent with good management standards? Yes
Photo
Team members know Dispute Resolution Process and DRP poster location? No
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Poster found, filled in with contact information, update with the team
Employee injury process (Medcor bandaid poster) posted in manager and employee view? Yes
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Mgrs know guest/ee injury report process? (use Incident Rpt form; ees must report injury w/in 24 hrs) Yes
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No employee files, I-9's, or copies of SSNs, DLs, etc. present? Yes
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Team members signing for paychecks and no old checks in restaurant? (send old checks to RSC) No
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PVR’s not retained for review
Cell phones not used in work areas, not plugged into computer? No
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Phones in back pockets, in work stations
Section D. TEAM MEMBERS Total (100 Points Possible): 40
Section E. FACILITY INSPECTION
1. Alarm system working, set every evening, no bypassed zones? No
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Not in use
2. "No-Solicitation", "Time Lock Safe", Alarm Company, Camera decals in place? No
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Missing decals on windows and DT window
3. Cameras working properly, show clear images; monitors correctly set-up, 90-day record time? Yes
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4. Are there any electrical hazards present? No
Photo
5. Fire extinguishers charged, annual system charged, pull-pins in-tact, accessible? Yes
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6. Parking lots and sidewalks in good condition with no dangerous hazards? Yes
Take a photo of the parking lot, the front sidewalk, back of restaurant, and drive-thru area
7. Handicap parking spaces defined with signs/markings/insignias? Yes
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8. Wheelchair ramps clearly identified and in good condition? Yes
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9. Curbs and curb-stops secured and in good condition? Yes
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10. Are there any slip or trip hazards? No
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11. Exterior lighting is as bright as, or brighter than, lighting at similar businesses in the area? Yes
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12. "Caution: Wet Area" signs available and properly used? Yes
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13. Dining room furniture presentable, good condition, free from hazards? Yes
Take a picture of the dining room
Light bulbs burned out in dining room, inconsistent bulb types in cams of ceiling
14. Alarm company name and phone number posted? Each Mgr has own individual alarm code? No
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Alarm system not in use, update Mgt team information. AC only listed as a contact
15. Management is aware of area crime trends (robberies, burglaries, assaults)? Yes
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16. What Police Department responds to 9-1-1 calls at this location?
Alachua PD
17. Handicap railings present in both restrooms, properly secured to walls? Yes
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18. Front and back door locking mechanisms in good condition? Yes
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19. Roof hatch or exterior ladder cage secured with padlock? Yes
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20. Any broken or loose floor/baseboard tiles? Damaged ceiling tiles? No
Photo
21. Does landscaping create obstructions, concealment opportunities, or fire hazards? No
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22. First Aid Kit accessible, properly stocked, functional? No
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Only found bandaids; eye wash & burn cream are required
23. Employees know silent alarm locations and functions? Yes
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24. Emergency exit signs and emergency lights operational? Yes
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25. Proper cutting utensils (box cutters, knives, etc.) in use? Yes
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26. PPE equipment (Masks, Goggles, Apron, Gloves, Back Support) available and in use?
No
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Order missing PPE equipment needed for TM’s use for required tasks. Place in one visible location for team members
27. Pull-handle installed on the inside of the back door? Yes
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Section F. Regional Ops Leader/Market Coach Focus
Management obviously conducting safe counts at open, shift-change, and close; keeping log? Yes
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Is a deployment chart posted for the day? Yes
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Notes.
Section G. Sales Metrics
1. Refunds (Overrings) less than .05% of sales and properly explained? No
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P12 - .21%
2. Delete-afters less than .50% of sales? No
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P12 - .97%
3. Cash Over/Shorts less than .20% of sales? Yes
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4. Promos less than .10% of sales? No
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P12 - .11%
5. Manager meals below .50% of sales, Employee meals below .20% of sales? No
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P 12 - .98% Mgr ML
6. ICOS variance below 1.40%; inventory accurately stated? Yes
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7. Senior discounts below .25% of sales? Yes
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8. Delete-before below 8% of sales? Yes
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9. Cash drops conducted when drawers accumulate $300? No
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Hold SC accountable for drops when cash drawer is >$300; conduct draw skims/cashier drops
10. Drive-thru variance less than 10% or explained? No
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P12 - 18% DT timer was down, Mgt uncertain exactly what the malfunction was with timer
11. Drinks-per-transaction between 70% and 150% of sales? Yes
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General Comments
Notes
Please include any additional notes or pictures:
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Signature