In its company mission statement, Roaring Fork Restaurant Group self-identifies as a team of high performers who are driven to achieve excellent customer service while operating with the highest degree of integrity. High performance is likewise reflected in the company’s philosophy. Roaring Fork asks its employees: “Are you making an impact in the areas that the company measures?”
But, as it turned out, the company as a whole needed to better define its own performance metrics and improve communication in critical areas, particularly in food safety.
That’s why they enlisted the help of Zenput, the Operations Execution platform helping restaurant operators create great customer experiences at their stores by improving their execution of critical operational procedures such as food safety, brand standards, and marketing promotions.
For example, with Zenput, Roaring Fork has achieved its highest ever food safety check pass rate across all their stores.
“With Zenput, we’re getting more done in less time, and can now make sure critical tasks are completed on time.” - RANDY BEAVER, VP OF OPERATIONS, ROARING FORK
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